Last Updated: October 2025

At Stitchतंत्र, your satisfaction is our priority. We aim to provide high-quality products and a smooth shopping experience. If you are not fully satisfied with your purchase, we are here to help.

Returns

You may request a return within 7 days of delivery if the product is unused, unwashed, and in its original packaging with all tags intact.
Items that are damaged, used, or missing tags will not be eligible for return.
Certain items such as innerwear or accessories (if applicable) are non-returnable for hygiene reasons.

Refunds

Once your returned product is received and inspected, we will notify you about the approval or rejection of your refund.
If approved, the refund will be processed to your original payment method within 5–7 business days.
For Cash on Delivery (COD) orders, refunds will be issued to your bank account/UPI after confirmation.

Exchanges

Direct product exchanges are subject to availability.
If the requested size or style is unavailable, you may opt for a refund instead.

Non-Returnable Items

Products bought on clearance sale/discount offers may not be eligible for return or refund.
Items marked as “Final Sale” cannot be returned.

Return Shipping

Customers are responsible for return shipping unless the item received is defective, damaged, or incorrect.
In cases of defective or wrong product delivery, Stitchतंत्र will bear the return shipping cost.

Process to Initiate Return/Refund

Contact us at care@stitchtantra.com or 7827673801 with your order ID and reason for return.
Our support team will guide you through the return process.
Pack the product securely and ship it to the return address provided.

Policy Updates

Stitchतंत्र reserves the right to modify or update this policy at any time without prior notice. Changes will be effective once posted on this page.